How does the valuation process work and what options do I have?

When you're ready to repay the home equity investment we've provided, the value of your home will need to be determined to calculate the total amount due. This process involves a neutral appraisal, conducted by a third party to ensure transparency and impartiality. Here are the details:



Your Right to a Fair Valuation:

• All appraisals are automated or performed by independent, third-party professionals who have no affiliation with our company
• You have the right to request a different valuation method at any point if you believe the initial appraisal does not accurately reflect your home’s value
• Please note: certain valuation options may involve a fee that will be added to your payoff amount.

Valuation Options:

• Sales Contract: If you are selling your home, we will review the fully executed (i.e., signed) Sales contract, Purchase Contract or purchase agreement. 
• Transaction-related Appraisal: If you are refinancing, you have the option to provide the full appraisal conducted by a licensed appraiser on behalf of the lender financing that transaction. 
• Automated Valuation Model (AVM): This is a software-based tool that estimates property value quickly using recent market data. This method is efficient and non-intrusive.

• Exterior Desktop Appraisal (EDA): This remote appraisal focuses on the property's exterior and recent market conditions, providing a more detailed evaluation.

• Full Appraisal: This comprehensive evaluation involves a licensed appraiser physically visiting and assessing both the interior and exterior of your property.

We aim to make the payoff process as straightforward and transparent as possible. All valuation methods must meet Point’s criteria and will be reviewed. If you have any questions or need further clarification on the valuation methods and their implications for your payoff, please do not hesitate to contact us by emailing servicing@point.com or calling us at 650-632-5040.