How does the valuation process work when I repay my HEI?

When you repay your Home Equity Investment, the value of your home must be determined so Point can calculate your total payoff amount. The ending value is either determined through a permitted sale by you or a valuation is done. This valuation is performed using a neutral, third-party appraisal, automated valuation model (AVM), or other reasonable valuation method—as permitted under your agreement—to ensure accuracy, transparency, and impartiality.

If you believe the initial valuation doesn't accurately reflect your home’s current market value, you have the right to dispute the valuation by requesting an additional appraisal in accordance with the appraisal procedures outlined in your agreement. If a second appraisal is obtained, the home’s value will be determined based on the average of the two appraisals. If a third appraisal is requested, the final value will be determined based on the median of the three appraisals.

Please note that appraisal costs are allocated as described in your agreement. The cost of the initial appraisal is generally your responsibility, and the party requesting any additional appraisal is responsible for the cost of that appraisal. Any applicable appraisal fees may be added to your payoff amount.