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- How long does it take to get a Home Equity Investment?
- How do I cancel my application?
- Why was I asked to redo a task or upload the same document again?
- What if I submit multiple applications for the same property — which one is active?
- What's the application process for a Home Equity Investment?
- What browsers or devices work best for the application?
- Why am I receiving multiple emails or texts about tasks I already completed?
- What can cause my application to be delayed?
- Can I pause my application and finish later?
- What happens after I submit my application?
- What should I do if I miss a call from my Point team?
- How do I know if Point received the documents I uploaded?
- Why is my address wrong on the application?
- Why is my name displayed incorrectly in the application?
- Does the name I used in my application need to match my identification documents or the name used in my home ownership documentation?
- Why won’t the system let me finish or submit my application?
- Can I increase my offer amount before I sign?
- How do I sign out without losing my progress?
- Why is my application still showing “in progress”?
- Can I apply if I don’t have a computer or email?