How does the final valuation process work and what options do I have when exiting my HEI?

When you're ready to repay your Home Equity Investment (HEI), we determine your home’s value to calculate your final payoff amount. This valuation is completed using independent, third-party methods to ensure a fair and transparent process.

How your home value is determined depends on how you're repaying:

• If you're selling your home, we review your fully executed sales or purchase contract to determine if the sale price can be used.

• If you're refinancing or paying off with cash, we use a third-party valuation method to determine your home’s current market value.

We may use one of the following valuation methods, all of which must meet Point’s criteria:

• Sales contract: Based on your signed purchase agreement when selling your home.

• Transaction-related appraisal: An appraisal completed by a licensed appraiser for your refinance lender.

• Automated Valuation Model (AVM): A fast, data-driven estimate using recent market activity.

• Exterior Desktop Appraisal (EDA): A remote evaluation based on exterior condition and market data.

• Full appraisal: A comprehensive in-person assessment of your home’s interior and exterior.

If you have any questions or need further clarification on the valuation methods and their implications for your payoff, please contact us at servicing@point.com or (650) 632-5040.