Can I dispute the payoff valuation?

If you believe the initial valuation doesn't accurately reflect your home’s current market value, you have the right to dispute the valuation by requesting an additional appraisal in accordance with the appraisal procedures outlined in your agreement. If a second appraisal is obtained, the home’s value will be determined based on the average of the two appraisals. If a third appraisal is requested, the final value will be determined based on the median of the three appraisals.

All valuations are conducted by independent third parties with no affiliation to Point but must meet Point’s criteria. Some valuation methods may involve a fee, which will be added to your payoff amount. Your servicing team can walk you through your options.