Why am I receiving insurance or document requests after closing?

After closing, Point may contact you for any missing documents we need to publicly record our lien. Our servicing partner may also ask for updated insurance documents, details about a policy change, or proof of coverage. Responding quickly will ensure your HEI remains in good standing.

It's important to keep your agreement in good standing by keeping up with home payments such as mortgage, insurance, and property taxes, as well as home maintenance. If any of these fall behind, take care of them right away to avoid fees or risk putting your agreement into default.