What communication will I get after funding?

After funding, you can expect periodic updates from Point by email or mail, including:

  1. Quarterly statements

  2. Privacy notices

  3. Reminders of upcoming deadlines

Quarterly statements are emailed unless you have specifically requested a printed copy. Additionally, your assigned subservicer sends out notices regarding insurance documents and delinquent taxes (if applicable).

If you’re unsure about a letter, we're happy to verify whether it's legitimate. Contact our servicing team at servicing@point.com or (650) 632-5040.