What communication will I get after funding?
After funding, you can expect periodic updates from Point by email or mail, including:
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Quarterly statements
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Privacy notices
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Reminders of upcoming deadlines
Quarterly statements are emailed unless you have specifically requested a printed copy. Additionally, your assigned subservicer sends out notices regarding insurance documents and delinquent taxes (if applicable).
If you’re unsure about a letter, we're happy to verify whether it's legitimate. Contact our servicing team at servicing@point.com or (650) 632-5040.