Help center for Point's Home Equity Investment (HEI)
  • Help Center

How to apply

  • What should I do if I miss a call from my Point team?
  • Why is my name displayed incorrectly in the application?
  • What browsers or devices work best for the application?
  • How do I cancel my application?
  • Why was I asked to redo a task or upload the same document again?
  • Can I edit my personal information in the dashboard?
  • Can the dashboard link be sent to a different email?
  • Why am I receiving multiple emails or texts about tasks I already completed?
  • Can I apply if I don’t have a computer or email?
  • 1
  • 2

Categories

  • About our HEI
  • About Point
  • How to qualify
  • How to apply
  • How we use credit score
  • Our pricing
  • Our title review process
  • Our home valuation process
  • Our insurance requirements
  • Our funding process
  • Repaying your HEI
  • How your HEI is serviced
  • Privacy
No results found

© Point 2026. Powered by Help Scout