Help center for Point's Home Equity Investment (HEI)
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Qualify

  • Can I reapply if I resolve the issue that caused my denial?
  • Can Point work with a homeowner who has more than 30 years remaining on their mortgage?
  • What if my credit score doesn’t meet the minimum requirements?
  • Is there a minimum income required to qualify?
  • Can Point work with homeowners who recently exited forbearance?
  • Can I move forward if I am not the legal homeowner but live at the property?
  • Are second homes or investment properties eligible?
  • Can I qualify if I am in an active divorce?
  • What if I have a recent bankruptcy?
  • Are non-U.S. citizens eligible for a Home Equity Investment?
  • What happens if my property has unpermitted work?
  • How does my spouse's credit score impact eligibility?
  • Why couldn’t you verify my ownership or identity?
  • Can I qualify if I have multiple properties?
  • Is my property considered a manufactured home?
  • Can I apply if I want to buy another home using these funds?
  • For self-employed individuals who don’t take a salary, does Point review corporate tax returns?
  • What happens if I subdivide my land after funding?
  • Can I qualify if I have solar leases, PACE loans, or HERO loans?
  • Can Point work with manufactured home communities or land-lease properties?
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